Operating Partner for Scaling tech businesses

Growth changes everything. Your business needs to change to enable it.

I step in when growth starts exposing the cracks - advising on what needs to change, leading teams, or building what's missing.

Advise · Lead · Build

Book a 30-minute intro call Or email me
Lada Kravcenko
About me

Operator experience. Investor perspective.

I'm Lada Kravcenko. I've spent 10+ years building and scaling tech businesses, after six years in private equity.

I started my career in private equity: assessing businesses, thinking about value creation and challenging management teams. It was a brilliant education, but I quickly realised I was much happier making things happen. So I moved into operating roles across marketplaces and B2B SaaS, including Deliveroo, Karhoo and Lantum.

Since then, I've been in the thick of growth: launching into new markets, leading teams, owning a P&L and figuring out what needs to change when a business outgrows the way it used to work. That combination is what makes my perspective different: I understand investor expectations and operational reality.

10+ years
Operator in tech businesses
6 years
Private equity experience
Deliveroo · Karhoo · Lantum Yomly · Farfetch · Virgin StartUp
Problems I solve

Growth creates a different set of problems.

You've found product-market fit. But as the business grows, what used to work starts to break. I typically step in when some combination of these problems starts getting in the way of scale.

“We've outgrown the way we work.”

The processes and ways of working that worked before are now creating friction, slowing things down and making it harder to get things done.

“I'm still too involved in everything.”

Too many decisions still come back to the founder, and the team isn't operating with enough ownership.

“We're about to enter the next phase of growth.”

The business is ready for what's next, but the people, structures and ways of working need to evolve with it.

“I'm not sure everyone is clear on what matters most.”

Priorities, ownership and decision-making have become less clear as the business has grown.

How I help

From identifying the problem to making the change happen.

I help founders, CEOs and leadership teams to identify what is holding the business back and build what it needs to scale. From operating model and commercial performance to organisation, execution, value creation and how AI can change the way work gets done.

I work in the way that creates the most impact: advising, leading or building.

Experience

I've scaled businesses from the inside.

Scaling marketplaces Deliveroo · Karhoo · Farfetch I've spent much of my operating career scaling marketplaces. At Deliveroo, I launched Editions across 10 international markets and built the operating model for major enterprise restaurant partners spanning c.£1bn of global GTV. At Karhoo, I built the operating model across 8 core markets, with partnerships extending its reach into dozens more.
Scaling B2B SaaS Lantum · Yomly At Lantum, I took full P&L responsibility for the Primary Care business, leading a 30+ person team through its next stage of growth. I grew market share, won the business's largest customer, significantly increased profitability and built new revenue streams. At Yomly, I've worked directly with the leadership team to strengthen the operations function as the business scales.
Investor perspective. Operator execution. 6 years in private equity · investment, due diligence & value creation I understand how investors think and speak their language. I know how they assess businesses, think about value creation and challenge management teams, because I've sat on that side of the table. I've worked with portfolio-company Boards and leadership teams on value creation, and later experienced those same challenges from inside the operating seat.
Testimonials

The impact speaks for itself.

“I first worked with Lada at my previous company, and she was the first person I called when Yomly needed a fresh look at client onboarding.

She gets up to speed fast, sees things from the client's side and is honest about what isn't working. We didn't get a slide deck of theory, but prioritised, concrete changes our team could implement. She worked with the team rather than auditing them and made a lasting impact on the business.”

Nicolas Andine CEO · Yomly

“Lada understands what it takes to scale a marketplace. At Karhoo, she worked across markets and teams to solve complex marketplace problems. She is a strong operator who combines strategic thinking with a real bias for action. Lada was particularly effective at taking ambiguous problems, creating clarity and turning them into practical execution.”

Edmund Read Former COO · Karhoo

“Lada brings a rare combination of investor perspective and hands-on operating experience. I've known her since her time at European Capital and have seen her successfully build and grow businesses: bringing clarity to complex situations, identifying what really matters and turning strategy into action. She is someone I would completely trust to help a founder navigate the challenges of scaling a business.”

David Battey Partner · Lumaca Capital
Let's talk

What's getting in the way of your next stage of growth?

30 minutes to understand where you are, where you're going and what's getting in the way.

Book a 30-minute intro call

Or email hello@mile.works